Puilaetco Luxembourg - Terms and Conditions

Terms and Conditions

Terms of access and use

Visitors to the site undertake to use the information contained therein exclusively for their own needs and not for any commercial gain.

General warning

Visitors acknowledge that they have the skills and resources necessary to use the internet and to access and use the information contained in the site.

The contents of this site are for information purposes only. The information appearing on the present site is only intended as a guide. It has been developed from sources deemed reliable by Puilaetco Luxembourg but its accuracy and reliability or the exhaustiveness of the opinions or information contained therein cannot be guaranteed by it or by its parent company Quintet Private Bank (Europe), S.A., notably for reasons relating to the time required to update, process and check such information. The information may be modified at any time without prior notice.

The information appearing on the site, notably in respect of financial instruments, cannot be construed as a solicitation, an offer or a recommendation to purchase or sell, or as an invitation to make an investment of any sort. In any event, past performance is not a guide to future results and performance is not consistent over time. Moreover, no item on the site constitutes financial, legal, tax or other advice, nor does it provide the basis for an investment or other decision. We recommend that you seek independent professional advice before making an investment decision and undertake all necessary checks.

Puilaetco Luxembourg accepts no liability for any use of this information that does not comply with these rules.


All material appearing on this site is presented solely for purposes of information. It is made available with no guarantee as to completeness, accuracy or timeliness, either express or implicit. In no way does it claim to be a substitute for the reader’s personal deliberations nor for his technical and professional knowledge.

The information made available on this site in no way constitutes an offer or solicitation to buy or sell any financial instrument nor is it offered as legal, accounting financial or any other advice. Accordingly, it should be used on the basis of the opinion of a qualified professional. Hyperlinks to other Internet resources are used at the visitor’s own risk.

The content, accuracy, opinions expressed and other links provided by these sources are not verified, monitored or endorsed by Puilaetco Luxembourg.

Local restrictions

The information made available on this site as well as its publication is subject to the legislation of Luxembourg. The distribution of material on the site may be restricted by local law or regulation in certain jurisdictions. This information is not intended for distribution to, or use by, any person or entity in any such jurisdiction. Access to this information from such jurisdictions is made at the visitor’s own risk.


No part of this document may be reproduced or transmitted for any purpose, in any form or by any means, electronic or mechanical, including photocopying, photography, microfilm, magnetic tape, or any other electronic means, without the express written permission of the copyright owner or his legal representatives

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Data protection policy

Puilaetco Luxembourg stores, electronically or otherwise, only that data which is needed for the execution of its services.

No visitor to this site will be required to provide any personal information. By submitting personal data through the site, the visitor agrees to the contents of this personal data protection policy and accepts the conditions set out in it.

Visitors are aware that some data may be kept temporarily in the memory or on their software, in particular to make the navigation of this site easier. Visitors allow Puilaetco Luxembourg to do this.

Puilaetco Luxembourg has at its disposal the appropriate techniques and processes to ensure the confidentiality of these data. Puilaetco Luxembourg would remind visitors that the confidentiality of correspondence cannot be guaranteed over the Internet.

The personal data provided by visitors are confidential and shall under no circumstances be transmitted to third parties without the visitors' prior approval and in compliance Luxembourg's legal provisions.

In accordance with the Law, the user has the right to exercise his/her data subject rights such as to access, to erase and also to rectify his/her personal data.

Visitors are aware that some data may be kept temporarily in the memory or on their software, in particular to make the navigation of this site easier. Visitors allow Puilaetco Luxembourg to do this.

The user may exercise these rights by sending a written request. Please refer to data protection section for more details.

Client satisfaction

Do you wish to inform us about an issue, source of dissatisfaction or disagreement?
Puilaetco Luxembourg is committed to providing you with the best possible service. However, it may happen that you have an issue with the management of your assets or with the services provided to you by our Wealth Management department.
Your private banker is the best person to contact in such an instance. Do not hesitate to speak to him or her.

Our Banking Services department is also here to help you:

Puilaetco Luxembourg
163 rue du Kiem
L- 8030 Strassen
BP145 L-2011 Luxembourg

Such correspondence should include your first and last name, your account number and a description of the nature of your concern. This letter must be signed.

Once we have received your letter, our team will collect all the information necessary to provide the most complete response possible. We will acknowledge receipt of your letter within 10 days, and provide a response within 30 days of receiving your letter of complaint. If we cannot meet this deadline for any reason, we will inform you of the same as rapidly as possible.