Terms and Conditions

Terms of access and use

Visitors to the site undertake to use the information contained therein exclusively for their own needs and not for any commercial gain.

General warning

Visitors acknowledge that they have the skills and resources necessary to use the internet and to access and use the information contained in the site.

The contents of this site are for information purposes only. The information appearing on the present site is only intended as a guide. It has been developed from sources deemed reliable by Puilaetco Dewayy Luxembourg but its accuracy and reliability or the exhaustiveness of the opinions or information contained therein cannot be guaranteed by it or by its parent company KBL European Private Bankers S.A., notably for reasons relating to the time required to update, process and check such information. The information may be modified at any time without prior notice.

The information appearing on the site, notably in respect of financial instruments, cannot be construed as a solicitation, an offer or a recommendation to purchase or sell, or as an invitation to make an investment of any sort. In any event, past performance is not a guide to future results and performance is not consistent over time. Moreover, no item on the site constitutes financial, legal, tax or other advice, nor does it provide the basis for an investment or other decision. We recommend that you seek independent professional advice before making an investment decision and undertake all necessary checks. Puilaetco Dewayy Luxembourg accepts no liability for any use of this information that does not comply with these rules.

Disclaimer

All data given on this site are provided for information purposes only. They are provided with no guarantee – explicit or implicit – or liability as to their completeness, accuracy or up-to-date nature. Under no circumstances should they be considered as a substitute for the reader’s personal considerations, technical knowledge or professional skills.

The information available on this site is not intended to be an offer or solicitation for the sale or purchase of any type of financial instrument. Nor does it constitute legal, financial, accounting or other advice. Consequently it should be used with the advice of a qualified professional.

Local Restrictions

The information available on this site and its publication are subject to the legislation in force in Monaco. The disclosure of information available on the site may be subject to local legal restrictions or regulations in force in certain jurisdictions. This information is not intended to be disclosed to or used by persons or bodies in theses jurisdictions. Access to this information from such jurisdictions is at the visitor’s own risk.

Copyright

No part of this document may be reproduced or transmitted for any purpose, in any form or by any means, electronic or mechanical, including photocopying, photography, microfilm, magnetic tape, floppy disk, or any other electronic means, without the express written permission of the copyright owner or his legal representatives

Best viewed

Viewing is optimal on a screen display in true colour with a resolution of 1024 x 768 pixels.

Links

Visitors may access other internet resources through hyperlinks at their own risk. KBL Monaco Private Bankers S.A. have not examined, verified or approved the content, accuracy, opinions expressed or any further link provided by these resources and cannot be held liable nor can its parent company KBL European Private Bankers S.A.

Warning about downloads

The visitor alone is responsible for the loss of data, for any virus or bug, or any other problems of whatever kind that result or may result from a download.

Personal data and data protection policy

KBL European Private Bankers S.A. (KBL) stores, electronically or otherwise only that data which is needed for the execution of its services.

No visitor to this site will be required to provide any personal information. By submitting personal data though the site, the visitor agrees to the contents of this personal data protection policy and accepts the conditions set out in it. The visitor has the right to access and to correct this information by contacting the Management of  KBL Monaco Private Bankers.

 

Privacy and Cookies

Like most websites, Puilaetco Dewaay Luxembourg uses cookies.
 
Visitors are aware that data may be temporarily stored in the memory or on their software in order to customise navigation on the site. Visitors authorize Puilaetco Dewaay Luxembourg to do this. Visitors may however refuse to accept this by changing the settings in the options section of their browsers.

 

Client Satisfaction

Do you wish to inform us about an issue, source of dissatisfaction or disagreement?

Puilaetco Dewaay Luxembourg is committed to providing you with the best possible service. However, it may happen that you have an issue with the management of your assets or with the services provided to you by our Wealth Management department.

Your private banker is the best person to contact in such an instance. Do not hesitate to speak to him or her.

Our Banking Services department is also here to help you:

Puilaetco Dewaay Luxembourg
2, Boulevard Emmanuel Servais
L-2535 Luxembourg

Such correspondence should include your first and last name, your account number and a description of the nature of your concern. This letter must be signed.

Once we have received your letter, our team will collect all the information necessary to provide the most complete response possible. We will acknowledge receipt of your letter within 10 days, and provide a response within 30 days of receiving your letter of complaint. If we cannot meet this deadline for any reason, we will inform you of the same as rapidly as possible.