If you wish to make a request for exercising your rights or a complaint related to data protection ( REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016)
Puilaetco Dewaay Luxembourg SA is committed to answer request in due time and in line with the regulation.
Such correspondence should include your first and last name, your account number and a description of the nature of your concern.
This letter must be signed. Once we have received your letter, our team will collect all the information necessary to provide the most complete response possible. We will acknowledge receipt of your letter within 10 days, and provide a response within 30 days of receiving your letter.
If we cannot meet this deadline for any reason, we will inform you of the same as rapidly as possible.
Our Management is there to help you:
Banque Puilaetco Dewaay Luxembourg SA
163, Rue du Kiem
BP145 L-2011 Luxembourg
Puilaetco Dewaay Luxembourg SA is part of KBL European Private Bankers network; you can contact our Group Data Protection Officer (Maria-Dolores Perez).
If you remain unsatisfied with our response, you may refer to our supervisory authority of Luxembourg:
National Commission for Data Protection
1, avenue du Rock’n’Roll